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Information for USA Dealers

AVAILABLE PRODUCTS: All brands of Novatech dampening material are available to authorized dealers. Private labeling is also available on special order; please contact us for details.

MINIMUM ORDERS: There is no minimum order. If you only need to order one cover, that’s OK with us. We do suggest that you take into account the shipping charges when placing small orders. If you do not charge your customers for this added expense, you will find that the shipping costs can eliminate your profit on orders of only one or two covers.

DISCOUNT SCHEDULE: See the Discount Schedule page.

TERMS: Our terms net 30 days with a 2% discount for payment within 10 days. We ask your cooperation in paying all invoices on time. A past due account could result in the loss of not only your open account status, but your dealership privileges as well.

PAYMENT METHOD: The only method of payment is by check. We currently do not accept credit cards.

RETAIL PRICES: Dealers are required to charge no more than the retail pricing set by Novatech Graphic Industries. Failure to comply may result in the loss of your dealership. You may, however, discount our products as you see fit.

SHIPMENT SCHEDULE: Most orders are shipped same day provides they are received by 2:00 PM Eastern Standard Time. If an item is out of stock and will not ship within 48 hours, we will notify you.

DROP SHIPPING: Orders may be drop shipped directly to your customers at no additional charge.

SHIPPING METHODS:
We prefer using United Parcel but will consider other shipping methods of your choice. We can either invoice you for the shipping costs or charge your UPS account.

TOLL-FREE PHONE: Our toll-free phone number is available to all dealers in the USA.

Call Toll-free in the USA and Canada: 1-800-635-8956
sales@novadirect.com

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